Privacy Policy
1. Introduction
Welcome to PingMeDoc. Your privacy is important to us, and we are committed to protecting your personal data and health information. This Privacy Policy outlines the types of information we collect, how we use it, share it, and the measures we take to protect it. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information: We collect personal information, such as your name, email address, phone number, and payment details, when you submit a form, make a payment, or register on our platform.
Health-Related Information: Information related to your health condition, medical history, and diagnostic data is collected for the purpose of providing accurate certificates and prescriptions in compliance with the National Medical Commission (NMC) Act.
Location Data: We may collect your location data based on the IP address of the device you use to access our services.
Submission IP Address: When you submit any form, your IP address is recorded to help us maintain data integrity and security.
3. How We Use Your Information
We use your personal and health-related information for the following purposes:
To process and issue medical certificates and prescriptions.
To comply with legal and regulatory obligations, including the NMC Act.
To communicate with you regarding your orders, provide support, and respond to inquiries.
To send marketing communications only if you have explicitly consented to receive them. In such cases, we will only use your name, email, and phone number for marketing purposes.
To improve our services and user experience through analytics and feedback.
Effective Date: 09/30/2024
4. Data Sharing and Disclosure
Doctors and Healthcare Professionals: Your health-related information will be shared with doctors and healthcare professionals for the purpose of reviewing and issuing certificates or prescriptions.
Third-Party Service Providers: We may share your name, email, and phone number with third-party service providers for marketing purposes if you have opted in.
Legal Compliance: We may share your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of PingMeDoc, our users, or others.
Except as mentioned above, we do not share your health-related information with any other third parties.
5. Data Security
We use industry-standard encryption protocols, such as SSL (Secure Sockets Layer), to ensure the security and confidentiality of your data.
All critical information is encrypted during storage and transmission.
Access to health-related information is restricted and only available to authorized healthcare professionals.
6. User Rights and Data Modification
Once a form is submitted, it cannot be edited by the user.
You may not request the deletion of any health-related data after a certificate or prescription has been issued. This is necessary to comply with legal and regulatory obligations.
Some information, such as your health details, may be modified by reviewing doctors to ensure accuracy and clinical appropriateness.
7. Data Retention
We retain your personal and health-related information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.
8. Minors
The minimum age to submit a form on our platform is 18 years. If a minor requires our services, a parent or legal guardian must submit the form on their behalf. We do not knowingly collect personal information directly from minors without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are advised to review this policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: care@pingmedoc.com
Phone: 8610678836
By using our services, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.